1. INTRODUCTION

Just Skills Gap Year is operated by Wolf Coaching (Pty) Ltd (“Just Skills”, “we”, “our”, or “us”).

We are committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and disclosed responsibly and in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, book a discovery call, subscribe to our newsletter, apply for a Gap Year program, make payments, or otherwise interact with us.

By using this website, you consent to the collection and processing of your personal information as described in this Privacy Policy.

2. WHO WE ARE

Just Skills Gap Year is a program operated by:

Wolf Coaching (Pty) Ltd
Gordon’s Bay
Western Cape
South Africa

Website: www.justskills.co.za
Email: [email protected]
Phone: +27 82 598 1884

3. INFORMATION WE COLLECT

We may collect the following categories of information:

Personal Information

• Full name
• Email address
• Telephone number
• Physical address
• Parent or guardian details
• Date of birth
• Emergency contact information
• Educational information
• Information submitted through application forms
• Information provided during coaching or discovery calls
• Any information voluntarily provided through contact forms or communications

Application Information

When students apply for the Just Skills Gap Year program, we may collect additional information necessary to evaluate and process applications, including:

• Educational background
• Career interests
• Personal goals
• References
• Supporting documentation submitted as part of the application process

Payment Information

Payments are processed through third-party payment providers. We do not store full credit card or banking information on our website.

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• Website usage statistics

Marketing Information

We may collect information regarding:

• Newsletter subscriptions
• Marketing preferences
• Responses to surveys or promotions
• Website interactions used for advertising and remarketing purposes

4. HOW WE COLLECT YOUR INFORMATION

We collect information when you:

• Visit our website
• Submit a contact form
• Book a discovery call
• Subscribe to our newsletter
• Complete an online application
• Communicate with us by email, phone, or social media
• Make payments
• Participate in surveys, promotions, or events

We may also collect information through cookies and analytics technologies.

5. WHY WE COLLECT YOUR INFORMATION

We may use your information to:

• Respond to enquiries
• Schedule and conduct discovery calls
• Process Gap Year applications
• Communicate with students and parents
• Deliver our services and programs
• Process payments
• Send newsletters and updates
• Improve our website and services
• Monitor website performance
• Provide customer support
• Comply with legal and regulatory obligations
• Prevent fraud and protect our business interests

6. LEGAL BASIS FOR PROCESSING

We process personal information where:

• You have provided consent
• Processing is necessary to perform a contract
• Processing is required by law
• Processing protects your legitimate interests
• Processing serves our legitimate business interests without overriding your rights

7. MARKETING COMMUNICATIONS

If you subscribe to our newsletter or provide consent, we may send you:

• Program updates
• Educational content
• News and announcements
• Marketing communications

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve user experience and understand website usage.

Cookies may be used to:

• Remember user preferences
• Improve website functionality
• Measure website performance
• Analyse visitor behaviour
• Deliver relevant advertising

You may disable cookies through your browser settings, although some website features may not function properly.

9. ANALYTICS AND ADVERTISING

We use third-party services including:

• Google Analytics
• Google Ads
• Meta (Facebook) Pixel
• Mailchimp

These services may collect information about your interactions with our website and use cookies or similar technologies.

We use this information to:

• Analyse website performance
• Understand visitor behaviour
• Improve marketing effectiveness
• Deliver relevant advertising
• Measure campaign results

These providers process information according to their own privacy policies.

10. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

• Payment processors such as PayFast
• Email marketing providers such as Mailchimp
• Website hosting providers
• IT and technical support providers
• Professional advisers
• Regulatory authorities when legally required

All service providers are required to safeguard personal information appropriately.

11. INTERNATIONAL DATA TRANSFERS

Some of our service providers may store or process information outside South Africa.

Where information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that personal information remains adequately protected.

12. RETENTION OF INFORMATION

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Fulfil legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

When information is no longer required, it will be securely deleted, destroyed, or anonymised.

13. SECURITY OF YOUR INFORMATION

We implement reasonable administrative, technical, and physical safeguards to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

While we take reasonable precautions, no internet-based system can guarantee absolute security.

14. CHILDREN AND MINORS

Our services are intended for young adults and Gap Year students.

Where applicants are under the age of 18, we may collect and process information with the involvement and consent of a parent or legal guardian where required by law.

Parents and guardians may contact us regarding any information collected about a minor.

15. YOUR RIGHTS UNDER POPIA

Subject to applicable law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us using the details below.

16. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of the website following changes constitutes acceptance of the updated policy.

18. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Information Officer
Wolf Coaching (Pty) Ltd

Email: [email protected]
Phone: +27 82 598 1884

Gordon’s Bay
Western Cape
South Africa

19. COMPLAINTS

If you believe that your personal information has not been processed in accordance with POPIA, you may lodge a complaint with:

Information Regulator (South Africa)

Website: https://inforegulator.org.za
Email: [email protected]